Customer Issue: Mr. Lawrence comes in and out of his garage frequently while working in the yard. After accidentally knocking into the side of the garage door frame with his lawnmower, he felt the door moved slower.
Our Solution: Our team found that the hit with Mr. Lawrence’s lawnmower had damaged the track, which had already grown weak from years of use. We removed the cables and springs safely, after releasing the tension, to uninstall the door and move it briefly. Our experts then unbolted the broken track to replace it.
Garage Door Opener Replacement
Customer Issue: Mrs. King had recently gotten a new, sturdier garage door, but found her old opener seemed to struggle to open it.
Our Solution: After running some tests, our experts determined that Mrs. King’s garage door required a stronger garage door opener to lift it. She decided that a Craftsman model 54985 worked best for her needs, both for the heavy-duty lifting, and the ability to use a wireless keypad to come in and out. We disconnected the original opener from overhead, before putting the new Craftsman on the overhead rail to install it.