Garage Door Off Track
Customer Issue: Mr. Hughes had no idea why his garage door suddenly wouldn’t open all the way and had gotten stuck.
Our Solution: Our technicians found that a few rollers of the garage door had come off of the track, hence it was unable to move further. We detached the opener to assure the door wouldn’t move, then opened the tracks. After guiding the rollers back inside and closing the track again, we reconnected the opener to test the movement of the door.
Garage Door Opener Repair
Customer Issue: Everyone in Mr. Weaver’s family had noticed how noisy the garage door had gotten, so he called us to take a look.
Our Solution: After our experts tested and examined Mr. Weaver’s garage door, we felt that the LiftMaster 8355W had the greatest potential of being the cause. Our team disconnected it from the system to open it and look at the interior closely. We found that the motor was off, and needed repairs. Once this had been completed, our professionals reinstalled it and made sure the noise had ceased.